• Service Canada: Design of the organizational/cultural change programme for the recently created department.
  • HRDC-Income Securities Programmes: Process renewal of International Benefits.
  • Royal Canadian Mint: Managed the changeover from hierarchical, control-based management to client focused, team-based structures.
  • Parks Canada: Change management, business strategies, Eastern Canada Managers.
  • Citizenship and Immigration Canada: Strategic change management in the introduction of automated systems into the workplace in Sydney, Nova Scotia.
  • PS 2000: Strategic advice to the chief executive managing the organisational renewal of the Public Service of Canada on the development and communication of core values and attitudes in the Public Service of Canada.
  • Correctional Services of Canada: Designed and managed an eighteen month employee-driven change process.
  • Royal Canadian Mounted Police: Cadet Development Programme, RCMP Depot.
  • External Affairs and International Trade: Designed and facilitated the introduction of new client service models into the International Trade Centres.