Susan has coached over 50 clients in the development of environmental scans to support strategic planning initiatives. She uses a variety of environmental scanning tools to analyze data, explore trends and help leaders make the critical transition from trend analysis to strategy development. She works with client teams to help them map out the future, identify and analyze scenarios and build structures that maximize organizational effectiveness.

Susan also has extensive experience in the design, development and facilitation of learning programs targeted at young leaders and front line staff through to senior executives. She was a member of the design and facilitation team for the Program for Excellence in Regulatory Leadership, targeting future leaders of Canada’s regulatory community and providing them with an opportunity to learn leadership through an action learning / live case approach. She also spent three years as a learning design specialist for the Government of Canada’s Advanced Leadership Program targeted at the top Assistant Deputy Ministers in the federal Public Service. She created learning experiences for these senior executives in the Middle East (Israel, Palestine, Egypt and Turkey) and Canadian site visits to Nunavut, Newfoundland, Ontario and British Columbia. Other clients that have hired Susan to design and deliver leadership and learning experiences include the United Nations High Commission for Refugees, Canadian Police College, Fisheries and Oceans Canada, Health Canada, United Nations Population Fund and the University of Ottawa.

Susan holds a Masters of Business Administration, a Bachelor of Law and a Bachelor of Social Sciences (Public Policy and Management) from the University of Ottawa.

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