Tom specializes in leadership development, change management, and organization design. Tom has in depth skills and experience in a range of areas including learning needs assessment and program design, adult learning, facilitation, large group methods, strategic planning, socio technical systems analysis and design, adaptive organization design, multi stakeholder relations, and union management relations.
Tom has extensive experience helping clients develop and implement macro and micro organizational structures in both existing and new (Greenfield) facilities; reconfigure business and work processes; determine work unit boundaries and accountabilities; design inter unit and organization wide integration and coordination mechanisms; clarify management accountabilities, responsibilities and authorities; redefine roles and relationship among line and staff groups; and align organizational systems (e.g., performance measures, training, compensation, performance management).
Tom has designed and facilitated both traditional and accelerated, high involvement approaches to strategic and business planning. He has helped clients conduct environmental scans, carry out bench marking studies, clarify purpose and distinctive competencies, craft and prioritize key strategies, and develop performance indicators.
Tom has developed and delivered leadership development programs for supervisors, managers, and executives in both the private and public sectors as well as for local union executives. Programs have ranged in scope from 2-day workshops to year long, blended programs involving multiple in class sessions, action learning, international learning tours, coaching, virtual chat rooms, and simulations. In addition, he has designed and delivered training and development programs in the areas of procurement, material management, real property, finance, human resources, fraud prevention, management accountability and values and ethics for line managers and functional specialists.
Tom’s consulting experience is complemented by his University teaching and research experience. He has been an adjunct assistant professor in the Faculty of Environmental Studies at York University in Toronto, a part time lecturer at the International Graduate School at the University of Stockholm, and taught for 10 years in the Executive Education Division in the Faculty of Management at the University of Toronto. He has also held full time, year long university based research positions as a Research Analyst at the Management and Behavioural Science Center at the University of Pennsylvania and as a guest researcher at the Swedish Centre for Working Life in Stockholm.
Tom holds an Honours Bachelors of Business Administration from the University of Western Ontario, a Bachelors of Education from the University of Toronto, a Masters of Education from the University of Ottawa, and a PhD in Social Systems Science, from the Wharton School at the University of Pennsylvania.